Delivery

UK Delivery

98% of orders placed before 12:00pm (Monday to Friday) are sent out the same working day for fast delivery by courier or 1st class post in the UK.

UK handling & delivery charges are:

  • orders up to £94.99 = £6.95 for Royal Mail 1st Class Delivery or choose to pay £9.95 for Royal Mail Tracked 24 Delivery
  • orders over £95.00 = FREE

Orders over £95.00 are delivered FREE within the UK, or choose Royal Mail Tracked 24 Delivery for peace of mind. For orders placed on week days before 12 noon, our policy is to process and dispatch on the same day as they are received. If your parcel weighs less than 2kg, it will normally be delivered by 1st Class Royal Mail, otherwise it will be delivered by courier. Royal Mail now say that delays of up to 7 days can be expected, and will not consider enquiries about missing parcels until 15 days have elapsed. Packs over 2kg, sent by Courier may be delayed by a few days. Delivery time is not predictable but will be before 5.30pm, week days. Please ensure that your goods can be received as we cannot guarantee free re-delivery. 

Although, next working day delivery is not guaranteed, there is rarely a delay. Parcels sent by our courier company can be traced through their tracking system, and you can track your own deliveries by choosing Royal Mail Tracked Delivery at the checkout. Royal Mail advise that delays of up to 7 days can be expected, and will not consider enquiries about missing parcels until 15 days have elapsed. Call or email us with your concerns and we will investigate.

Delivery for Orders from EU Customers

Where an order is for a total of less than €150 we can now simplify how it is shipped and paid for. Our web site www.selectasine.com has been upgraded to add sales tax (VAT) at the rate which applies in your country. You will see the total in the check-out page. We will calculate the cost of shipping and contact you for your agreement to the shipping charge. The courier or post service should then deliver to your address without any further charges. This arrangement covers most of our sales to the EU customers.

Where your order is for more than €150 the shipping arrangements are more complex. Your order will be processed without adding any Sales Tax (VAT). The total will be shown at the check-out. Again, we will contact you with the cost of shipping and ask for your approval. The courier will contact you before delivery for payment of local Sales Tax and any Import Duty charges along with their processing charges. If you refuse the payment the goods will be returned to us. We will make a refund after deducting any charges made for returning the goods as well as a re-stocking charge.

In both cases, you will be charged at checkout for the cost of the goods only (either with or without sales tax included). This payment is for the value of the goods in your shopping cart. You will be advised of the Handling and Delivery cost in a separate email within 24 hours. If you wish to proceed with your order we will request the additional payment, if you do not wish to proceed with your order we will refund your initial payment within 24 hours. Orders are not dispatched until we have received your confirmation and the completed payment for shipping.

Delivery for Orders from the Rest of the World (non EU)

Orders are processed in 2 parts. You will be charged at checkout for the cost of the goods only. This payment is for the value of the goods in your shopping cart. You will be advised of the Handling and Delivery cost in a separate email within 24 hours. If you wish to proceed with your order we will request the additional payment, if you do not wish to proceed with your order we will refund your initial payment within 24 hours. Orders are not dispatched until we have received your confirmation and the completed payment for shipping.

We use International Tracked & Signed as our courier. Your parcel is fully tracked during its journey and will require a signature at the time of delivery. You may be contacted by the courier service before delivery if there are any taxes to pay for the goods entering your country.

Please note. Delivery International is for non UK delivery addresses only. If you select this option, and your delivery address is in the UK, you will be charged the UK Delivery by 1st Class Post rate of £6.95 before your order can be dispatched.

As well as this being another shipping option, when the customers address is foreign. There is also a drop down, where you can change the selection to your country, this then shows the correct VAT as well as the shipping option.

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Next Day UK Delivery

98% of orders received before noon are delivered within 1 working day.

Free UK Shipping

All orders over £95 are delivered free of charge!